Contact Us

Reach the TokenRa team for account, API, billing and refund questions.

Email support

General, account and technical support: support@tokenra.io

Billing, refunds and payment disputes: support@tokenra.io

What to include

Including the right details lets us resolve your request in a single reply:

Billing or refund: account email, transaction ID, and the reason for your request.
API errors: the model identifier, the endpoint you called, the request ID, and the approximate time of the request.
Account access: the account email you registered with.

Before you write

Many questions are answered directly in our developer documentation, the model catalog and API pricing page, and the FAQ.

About TokenRa

TokenRa is an independent AI API gateway. Model and company names referenced on this site belong to their respective owners. See About TokenRa for more.

Last updated: September 2026